Fluffy Cushion

Fluffy Cushion

Fluffy Cushion • Jun 22, 2023

Why trust is more important than ever before!

 

In the current climate everyone now needs TRUST more than ever before. We have less disposable income to spend on holidays, so finding the right people to book your holiday with is so important. Fluffy Cushion promises to  spend your money wisely, finding you the best deals with amazing experiences, giving you full reassurance.


At Fluffy Cushion, we only work with partners who are fully ABTA and ATOL protected, so you have total peace of mind. But some of you may still be wondering whether ABTA and ATOL actually do provide that reassurance and peace of mind. How does ABTA really protect you and do they actually help you in that moment of crisis? Let's take a look.....


What is ABTA?

ABTA is an association which only accepts members who follow a Code of Conduct. This means that all members registered should meet all of the criteria to be a member, therefore giving the consumer peace of mind because members must continually follow the Code of Conduct.  All officially registered members are monitored and if approved are giving a registration number.


ABTA's main aim is to give customers confidence to book and travel with their members because of the strict rules and regulations all members have to follow.  The rules cover areas such as accurate advertising, making changes to bookings and managing customer complaints. Any member of ABTA that steps out of line and breaks these rules can be disciplined by the ABTA committee and where necessary members can be fined and even dismissed from membership.

 

Travel problems

Sometimes things don't always go to plan when travelling, so how does ABTA help?


ABTA can help if you have contacted the travel agency you booked your holiday with and are struggling to resolve the issues. ABTA have a fast, cost-effective and independent complaints resolution service, which can save both parties time, money and hassle. 


A customer who has booked a package holiday with an ABTA member has instant access to a range of advice services and help pages for guidance and information. 


All package holidays sold by ABTA members are financially protected.   This means that you are covered if a company goes bust. ATOL covers all fight-based packages to cover flight costs.


You can also get travel advice and tips from the ABTA website. You can get all the latest travel alerts by visiting the ABTA website before you travel. You can also get up-to-date travel advice for the country you are travelling to on the FCDO Website


ABTA also offer advice on your rights,  for example, if a flight is cancelled or delayed or if government travel restrictions are announced.


Watch ABTA's Book with Confidence Video


So hopefully you now have the confidence to book your next travel adventure with Fluffy Cushion. We will always take good care of you.


Enquire now for your next adventure!


Much Love Always,


Carole

CEO and Founder of Fluffy Cushion 

All Blog Posts

by carole daley 11 Feb, 2024
Knowing me! An insight into where my journey began in China! The first part of my journal!
by Fluffy Cushion 18 Jul, 2023
Why Fluffy Cushion? The concept is Simple really! Imagine your relaxing on a nice fluffy cushion why I do all the hard work for you!
Fluffy Cushion
by Fluffy Cushion 05 May, 2023
What inspired me to create Fluffy Cushion and why I love to travel so much! The beginning of my journey with a significant fork-in-the-road moment!
More posts
Share by: